Returns and Exchanges

Arbackdrops

Returns and Exchanges

If you wish to return or exchange your item, a return request must be submitted within 14 days of delivery. 

We must receive the return tracking shipping number within 7 business days. 

If you wish to return your item and be refunded back via the original payment method, a 30% restocking fee will be deducted from the item total. The remaining balance will be sent back via the same method of payment used when ordering after the item has been received, inspected, and accepted. After the item has been accepted, the refund will be sent within 3 business days. We are not responsible for delays made by the bank in depositing your funds.

If you wish to return the item for in store credit NO Restocking fee will be deducted and you can use the credit at any time in the within 12 months from issue date. 

The client is responsible for shipping the item back to us. Shipping Fees are non-refundable. If you choose to exchange, no restocking fee will be deducted.